The Professional Hotel Education Program, offered under the Clarks Centre of Excellence at Hotel Clarks Amer, Jaipur, is a structured 12-month hospitality education and practical training program designed to prepare young aspirants for a career in the hotel industry. The program combines classroom learning, grooming, communication development, workplace discipline and real-time hotel exposure.
Course Areas Covered
Front Office: Guest handling, check-in and check-out, reception basics, telephone etiquette, bell desk/GRE exposure, complaint handling and first impression management.
Housekeeping Operations: Room cleaning standards, linen handling, public area upkeep, hygiene, lost and found basics, guest room readiness and comfort standards
Food & Beverage Service: Restaurant service basics, table setup, order taking, service etiquette, menu knowledge, banquet service and guest interaction.
Culinary Basics: Kitchen discipline, hygiene and safety, food handling, equipment awareness, basic preparation methods and teamwork in kitchen operations.
Personality Development: Grooming, confidence building, communication, body language, workplace etiquette, discipline and career readiness.
Learning Environment & Student Discipline
Students learn inside a professional hotel environment with exposure to department heads, trainers, supervisors and operations teams. Regular attendance, punctuality, proper grooming, respectful conduct, active participation and adherence to hotel rules are expected. Mobile phones are not permitted during classes.