Privacy Policy

We collect personal information that you provide directly to us, as well as data automatically gathered when you navigate our website or stay at our hotels.

We use the information we collect for various business and hospitality purposes, including:

• Fulfilling Reservations: Processing room bookings, managing check-ins/check-outs, and facilitating hotel services.
• Customer Support & Personalization: Tailoring your stay to your preferences (e.g., room types, dietary needs) and responding to inquiries or special requests.
• Marketing & Communications: Sending promotional offers, newsletters, and updates about our hotels, dining experiences, or events (with an option to opt out at any time).
• Operations & Safety: Enhancing guest security, complying with local legal and statutory hospitality regulations (such as police reporting for foreign nationals), and managing internal accounting or audits.

We do not sell your personal data. However, we may share information with trusted third parties under strict conditions:

• Group Properties & Affiliates: Between our various hotel locations to streamline your guest profile and preferences across properties.
• Service Providers: Third-party vendors who assist with website hosting, payment processing, data analytics, email delivery, and customer relationship management (CRM).
• Legal & Regulatory Authorities: When required by law, court orders, or government regulations (such as law enforcement agencies or tourism ministries).

Our website uses cookies and similar tracking technologies to distinguish you from other users, ensure proper website functionality, analyze traffic, and improve your browsing experience. You can choose to disable cookies through your browser settings, though doing so may affect certain booking functionalities on the site.

We implement appropriate technical, physical, and administrative security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no electronic transmission over the internet or information storage system can be guaranteed to be 100% secure.

Depending on your jurisdiction, you may have the right to:

• Access & Rectify: Request access to or correction of the personal data we hold about you.
• Deletion: Request the erasure of your personal data, subject to legal retention obligations.
• Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link at the bottom of any marketing communication.

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with a revised "Effective Date."