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Month of June 2012
Perspective

Disability is a fact but for many of us it is still an uncomfortable subject to talk and understand. Lack of basic understanding of human development and adaptation creates a situation named normal v/s disabled. It has been seen often that people with special needs becomes the subject of bullying and exclusion. “Those who are not competent socially must be excluded”, is somehow the most ignorant notion that people have in their minds. Instead of creating an inclusive environment for disabled our deep rooted ignorance and limited resources rather unable us to support and help them in long term. It could be summarized as a vicious circle of exclusion and maladjustment.

Scarce resources lead to choices which in turn lead to jeopardizing needs of some in relation to many. This difference in our society could be nullified, when we become more responsible and caring keeping aside the narrow, myopic and extremely conventional thinking. We all must try to inculcate in ourselves that disability is nothing to be afraid of – people may look different, yet can still be friends. One should not judge a book by its cover because everyone in this world has got their strengths along with their weaknesses.

I hope this small write up would help you to step towards accepting people with special needs and appreciate them for what they are.

Chief Editor

Feather in the Cap

"It was excellent really. "

- Hahslinger

“Staff was not only helpful and polite but also imparted a feelings of true customer care. I compliment them sincerely.”

- S. M. Datta

“Clarks Amer is an excellent hotel. I fully enjoyed during my stay.”

-Baljit Singh

“I love the service and the treatment.”

- Dakie Mao

“Excellent staff, Cooperative and smiling faces specially at reception, Quick and active housekeeping and welcome Tika makes one feel at home.”

-Gaurav Paliwal

“Great service, keep it up.”

-Sunjjoy

“Really admire the standard of hotel, appreciate for all services, keep it up. ”

-Raj Shah

“Everything good. ”

-Lisa Turner

“Very good food and over all service. I enjoyed my stay and hope to come again soon.”

-Kiran Naicker

"Keep up the good job. Good luck."

-Tahmina

"Thank you for a wonderful stay."

-Chandrika

 


Mr. Apurv Kumar, the Managing Director, distributing certificates to the donors with Rotary Club President at Hotel Clarks Amer

 

Emplopyees participating in Blood Donation Camp at Hotel Clarks Amer


Mr. Satish Sharma (Systems)
Mr. Shatrughan Basnet (F&B Production)
Mr. Ankita Parashar (HR)
Ms. Amrita Kaushik (HR)


    Contact Details:- Ph: 0141-2550616-19, Fax:0141-2550013, E-mail: hrd@clarksamer.com, Website: www.hotelclarks.com

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Month of June 2012

Bird's View

India's security system

1. Do you like to watch movies?
2. Through which medium you like to watch movies?
3. Which genre you like the most?
4. Hollywood v/s Bollywood, which is better?
5. Are multiplexes a boom for small budget films?
6. Reason behind the trend of making remakes of South-Indian movies:
Survey monitored by :Ankita Parashar


Interface
 

• Lovely stay, great hospitality – Deepti Naval

• Love it to be here year by year – Gulzar

• Thank you for a very comfortable & pleasant stay. It is always pleasure to stay here – Upinder Singh, University of Delhi

• I really enjoyed my stay in Clarks, fantastic rooms, hospitality, and food. Home away home – Ila Arun


Cheers

We congratulate members of the Clarks family whose birthdays we celebrated in the month of April 2012:Rajesh Kumar, Dharam Singh Gurjar, Raj Kumar, Dinesh Yadav, Lokesh Singh Fojdar, Kaloo Ram, Suraj Ram, Alkesh Kumar Yadav, Manoj Kumar and Manoj Kumar Sharma.


French Classes organized at Hotel Clarks Amer


Staff members attending a training session


PHE students attending a session on Leadership Styles

    Contact Details:- Ph: 0141-2550616-19, Fax:0141-2550013, E-mail: hrd@clarksamer.com, Website: www.hotelclarks.com

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Month of June 2012
Heads On
Experience Sharing

“Cost Management is Crucial for every Business because…..
Everyone has to be somewhere. So does cost. "

As we all are aware that wherever we talk about revenues we always have some costs attached to that. The revenue and costs go hand in hand. Cost in a way is the investment of funds which when clubbed with proper management and efforts brings returns and profits for any business organization. In today’s business scenario, as the competition has grown many fold in all the fields and the customers want more and more value for every penny spent it is imperative that we take care of our bottom line.

An effective Cost Management helps us:

Learn about changing trends, methods and techniques and how they can be used to improve our company’s decision making and evaluate how our present investment justification criteria and methods compare with those of other organizations.

Conclusion

The only key to success is to manage our costs in the best possible manner so that we can offer our products at a very competitive price with a good margin of profit for the stakeholders. Therefore Cost Management is not only crucial but has become the need of the hour in today’s business environment.


Open Arms
Help in Suffering



Inauguration of new kennel block by Rani Vidhya Devi
Camel Rescue Centre at Bassi

Inspiration

A Million Dollar Lesson

A cab driver taught a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to impart this kind of training to corporate executives and staff. It cost a $12 taxi ride.

A man had flown into Dallas for the sole purpose of calling on a client. Time was of the essence and his plan included a quick turnaround trip from and back to the airport. A spotless cab pulled up.
The driver rushed to open the passenger door for man and made sure man was comfortably seated before he closed the door. As he got in the driver's seat, he mentioned that the neatly folded Wall Street Journal next to man is for use. He then showed man several tapes and asked what type of music he would enjoy.
Well! man looked around for a "Candid Camera!" because he could not believe the kind of service he was receiving! He took the opportunity to say, "Obviously you take great pride in your work. You must have a story to tell."

"You bet," the driver replied, "I used to be in Corporate America. But I got tired of thinking my best that would never be good enough for the corporate. I decided to find my niche in life where I could feel proud of being the best I could be.
I knew I would never be a rocket scientist, but I love driving cars. I evaluated my personal assets and... Wham! I became a cab driver.
One thing I know for sure, to be good in my business I could simply just meet the expectations of my passengers. But, to be GREAT in my business, I have to EXCEED the customer's expectations! I like both the sound and the return of being 'great' better than just getting by on 'average'.”

Lessons:
• Go an Extra Mile when providing any Service to others.
• There is no good or bad job. You can make any job good.
• Good service always brings good return.


Rajasthan Roots performed at Hotel Clarks Amer

    Contact Details:- Ph: 0141-2550616-19, Fax:0141-2550013, E-mail: hrd@clarksamer.com, Website: www.hotelclarks.com

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Month of June 2012
Counter Point
(Book Review)

Title         :

Never Letting Go

Author    : Mark Anthony
Category: Spirituality

Never Letting Go, by Mark Anthony, Oxford educated attorney and psychic medium, begins with the words, "When you die, you really don't. The body may cease to function, but the soul is an immortal living spirit that continues to exist beyond physical life." Starting with this information, and continuing throughout his book, Mark Anthony gives the reader information that can help bring peace of mind and healing to those who are grieving the loss of a loved one.

This book helps others on their journey through grief. In this book the author describes faith as the most important tool for healing grief. Many of us would have tried to cope up with the feelings of loneliness and abandonment some or the other times in our lives. This book helps us understand that we are never alone spiritually. When someone dies, the relationship with that person is transformed from physical to spiritual.
It is enlightening, comforting, and inspiring for anyone and everyone who is searching for a message of hope after losing a loved one.

Reviewed by :Ankita Parashar

Hotel To Home

Category : Daals and curries

Servings : 2
Time Taken : 15-30 mins
Method


1. In a pan, heat 1/2 tsp oil, temper it with mustard seeds, cumin, chillies, black lentils (urad dal) until the mustard starts spluttering.
2. Then add garlic, onions, carrots and tomatoes along with salt, asafoetida and turmeric. Saute them until soft.
3. Add the lentils, saute for 2-3 minutes
4. Add 2 cups water along with curry leaves, close the lid and let the lentils cook for about 10-15min until soft.
5. If the gravy gets too thick, add more water as per the consistency required.
6. Meanwhile toast the almonds until aromatic - You can do it either in an oven or use a skillet.
7. Grind the coconut along with little water and add it to the cooked lentils.
8. Cook for another 2-5 minutes and garnish with cilantro and almonds.

Servings : 4
Time Taken : 30-45 mins
Method


1. Boil dal in a pressure cooker. Remove. Churn lightly.
2. Add chilli paste, peas, tomatoes, curry leaves, coconut, turmeric powder and salt. Boil once. Heat oil. Add mustard seeds, red chillies and garlic.
3. Brown and pour over dal. Serve with rice.

Ingredients:
1 cup tuvar dal (red gram dal)
1 tsp. green chilli paste
1/2 tsp. turmeric powder
1/2 cup cooked green peas
2 tomatoes, chopped
5 curry leaves
2 cloves garlic, chopped
2 red chillies
2 tbsp. oil
2 tbsp. fresh coconut, grated
2 tbsp. coriander leaves, chopped
1 tsp. mustard seeds
Salt to taste


Feel the Future

Increasing prices of Petrol

When petrol prices are increasing then the manufacturing of petrol cars will be reduced. And battery cars will be introduced. An alternate of petrol would be found out to overcome the situation.

-Rahul Rawat, PHE V

Problem of petrol in our country is increasing day by day. Exploration of petrol is very less in our country and we import it from outside to fulfill our needs. If petrol prices will not be regulated on time than it would be very hard for a normal family to survive.

-Sbahat Ali, PHE V

Prices of petrol are touching sky in today’s time and if it remains the same than living will be very difficult.

-Ajay Yadav, PHE V

Economic condition of our country will be in bad situation if fuel prices will go high continuously. In future people will prefer to go on foot instead of vehicle.

-Ramkrishan Paliya, PHE V

India’s Export and import will be affected by this kind of situation.

-Faizan Khan, PHE V

Common man face the problem when this kind of situation will happen as common man have not too much disposable income or any other source of income to overcome on the increasing fuel prices.

- Sunil Choudhary, PHE V

If demand of fuel will increase than people will try out new ways of exploration to fulfill the gap of demand and supply. All machines which are running from petrol will remain idle and people will be unemployed.

-Hansraj, PHE V

People will use bicycle in future instead of vehicle if prices will hike regularly in the same manner as we are seeing today.

-Vijay Negi, PHE V

        Contact Details:- Ph: 0141-2550616-19, Fax:0141-2550013, E-mail: hrd@clarksamer.com, Website: www.hotelclarks.com