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Month of October 2009
Perspective

No Superfluous Solutions, Please…

The smoke seemed dark and ominous,
Akin to dangerous cliff jutting out of a valley;
Billowing out of oil tanks ablaze,
Creating havoc for dwellers in highway and alley.

The ambulance cry was shrill and loud,
While music n marriages were high in the city;
News channels flashed explosive gloomy pics,
As our hearts overflowed with concern and pity.

Discussions trail off, attention gets withered,
Fire dies down and wounds begin to heal;
Collections are made, voluntary services rendered,
Birds return to nests, but we ache with empty feel.

The incident’s oddly familiar as I’ve narrated it here,
But mishaps do occur, more sickening and stranger;
The most sensible course is to rationally attend,
And safeguard the source to wither the danger.

Come! Neighbours and colleagues—locally and globally,
Nipping the problem in the bud needs greater attention;
Repairing follies, than curing the cause—won’t help,
Let’s build sustainable fences as long term prevention.

Dr. Veena K. Arora
Editor


Rajasthan Roots,Folk music artists- During Tablu festival


'Band of Brothers' from Mizoram,performing at TaBlu festival

Feather in the Cap

“Excellent environment and good experience.”

-Mr Brijesh
Regional Head,Shriram Finance.

“The food is excellent. Keep it up.”

- Mr. Sudhir Dubey
General Manager (SBBJ)

“Good food and ambiance.”

-Mr.Prem Sajnani
Director,Victoria Gems

“You people rock!!."

-Mr.Vyeta Arya
Joint Director,ILD

“Staff are well trained, well mannered.Good food .Over all excellent!”

-Mr.Deepak Rao
Guest Speaker for IDFC

“ The service is nice as well as good hospitality.”

-Mr.Ashish Gupta
Director,Agarwal Marble Industries



Shye Ben Tzur(Flute Player)& Abid Ali(Vocalist)performing on 3days festival to celebrate
6 years of Ta-Blu (Bar -com-Art gallary at Clarks

Scinitillating Performance by Shaa'ir n Func- During Tablu festival

Diwali Pujan at Clarks

Executive Director,Mr.Apurv Kumar distributing Diwali sweets to workers

Executive Director distributing Diwali gifts to managers
 
 
Mr. Satish Sharma (Systems)
Mr. Abhineet Shukla (Sales)
Mr. Abhimanyu Gaur (F&B Service)
Ms. Nidhi Dixit (HR)
    Contact Details:- Ph: 0141-2550616-19, Fax:0141-2550013, E-mail: hrd@clarksamer.com, Website: www.hotelclarks.com

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Month of October 2009

Bird's View
Do We Eat Healthy ?

Do you eat at least two varied meals everyday?
Do you eat high fiber food, e.g. Chapatis,rice and fruits on a daily basis?
Do you drink eight glasses of liquid a day(excluding coffee,cold drink or tea)?
Do you use more than 3 teaspoons of sugar or artificial sweetners a days?
Is your weight fairly constant or does it go up and down by more than 2kg?
How often do you eat pastries ,pies,samosas or take-aways ?
Survey monitored by :Nidhi Dixit.

During the 76th National Billards & Snooker championships Executive Director of Hotel Clarks Shiraz , Mr. Rupak Gupta , said that the game should be encouraged from the grass root level so that India contributes many more Pankaj Advanis and Geeth Sethis, to the world.
Hotel Clarks Shiraz , Agra witnessed, the successful completion of 76th National Billiards & Snooker Championship held from 14th September till 4th October’2009, with 640 cueists participating in the 21 day championship.

Interface

Mr.Prasoon Tandon, Head of Panasonic India Pvt Ltd, Rajasthan has expressed his view's in a short interview with Mr. Abhineet Shukla, of Hotel Clarks Amer, Jaipur.

Q-1.What are the economic and political forces shaping the emergence of the new green world?
A-1. Corporates and Government started learning about the health hazards and environmental imbalance being created by their sheer ignorance. Their impact is very much visible now and eventually that has lead countries and corporates to discuss and form hands to work for the environment. We at “Panasonic” were always being the part of developing society providing best services keeping in mind ecological development.

Q-2.Has India become the principal sourcing destination for importers all over the world?

A-2. That’s right but Panasonic is not new to the country. We are providing our services to the country with complete honesty and credibility in the market, with complete satisfaction to our customers from the time we have started our brand operations in this country.

Q-3.Do you feel that Panasonic trade growth has been facilitated not by governments but by individuals?
A-3. That is true. There are certain policies of government which initially created dents in our promotional plans, but as we started getting recognition for our products from our guests, that acted as a stimulus to grow further and reach a level where we are standing right now.

Q-4. You say this is part of ongoing global rebalancing, and that new centre of gravity is emerging. What does that mean?
A-4. This is what is happening to the countries where further development is not possible. Economies got saturated that has given us the boost to rise or leave them behind. This is the cycle of life.Every one that got birth, after completing his span of life will die old and helpless.

Q-5.Does the West need to worry about this emerging gravity?
A-5. Let them worry but they are clueless. They have to accept that their period is over now. Some more are in the line to replace them.

Q-6.Do you see a heightened consciousness in the West that the world is changing?
A-6. The West is aware of India, but I don’t think it’s aware of our development. It misses out on that because the development just doesn’t take place on the front pages of major newspapers as our media is full of publicity.

Q-7.How is Indian Government responding to this?
A-7. There is immense support for green. As our land is a land of farmers so government understands how important it is for them to have eco-system on their side. They are supporting the ideas and backing all the projects which are conserving natural resources.

Q-8.What are the future diversification and expansion plans of Panasonic?
A-8.The company is venturing into various projects.As some of the projects are non descriptive you will eventually see them when it happens.


Cheers

We congratulate members of Clarks family whose birthdays we celebrated on October'09 Mr.Prem Singh (Executive Chef), Mr.C.K Das , Mr.Deepak Sharma,Mr. Sandeep Patial,Mr.Nathanial

We Congratulate Mr Deepak Sharma for his promotion from Sales Executive to Senior Sales Executive,Mr. Amit Paliwal from Lobby Manager to Senior Lobby Manager and Mrs Geetanjali Singh from Junior HR Executive to HR Executive.

We Congratulate "Shiraz Man of the Year" Mr.Ravi Sharma (Sr.Technician) and 'Best Employee of the Year'(JMC Cadre)Mr. Shri Ram Singh( Sr.CDP)and Mr.Rajesh Sharma (Sr. Supervisor Maintainance),besides 'Manager of the Year' Mr Praful Gomes(Executive Sous Chef) for having received such prestigious awards during the Staff Annual Day at Hotel Clarks Shiraj, Agra on 8th October 2009.34 more employees were awarded as Runners up and Awards of Merit.


Award Distribution at Employee Annual Day Celebration at Clarks Shiraz, Agra.
    Contact Details:- Ph: 0141-2550616-19, Fax:0141-2550013, E-mail: hrd@clarksamer.com, Website: www.hotelclarks.com

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Month of October 2009

Open Arms

Volunteers from CCC (Clarks Community Consciousness) distributed food to families displaced due to the fire in India Oil depot on 29th Oct 2009 in Jaipur ------- a small effort to- reduce the impact of the great mishap by various members of Clarks: Mr.Apurv Kumar, Dr.Veena.K. Arora, Mr.K.C Tak, Mr.B.M Nathanial, Mr.Satish Sharma, Mr. John BT, Mr.Ram Prakash, Mr.G.S Mehrotra, Mr.Mukund, Mr.Dilip Jain, Mr.Ramphool, Mr.Vipul Ku. Sharma, Mr.Pramod Gupta, Mr.A.D Sharma, Mr.Lalit Gupta, Mrs Chotti Devi

Hotel Clarks Amer sponsored the' Exhibition Match-The Clarks Amer Jaipur Gold Cup for Ladies' on 18th Oct,2009 with players from Brazil,Columbia,Nigeria,Britain and Mexico, during the Jaipur Riding and Polo Season 2009.

On October 2, 2009 70 volunteers participated in a women’s car rally from New Delhi to Agra to raise awareness on breast cancer. Mr. Rupak Gupta, Executive Director, Clarks Shiraz, Agra addressed the participants and encouraged even doctors to participate in future. All participants—young and old-- had a memorable stay at Shiraz and were hopeful to have made an impact with the strong message, thanks to the support from Hotel Clarks Shiraz.

Volunteers from Clarks Community Consciousness (CCC), Clarks Amer, Jaipur visited College of Hospitality Administration, and Maharshi Arvind Institute of Science and Management on October 14, 2009 and donated hundreds of industry magazines and journals to further enrich their libraries and have better hotel professionals in times to come. We genuinely wish our efforts will help develop new capacities for action and create refined learning processes.

At Clarks, we realize and fulfill our responsibility as a major player of the hospitality industry, be it in terms of supporting and enriching budding hotel professionals, or by highlighting and increasing awareness regarding breast cancer for social welfare.

Heads On
Experience Sharing

My 10 year old journey from a Captain to General Manager has been full of exciting experiences, challenges and hard work. When I look back through the yester years spent as a hotelier, my heart fills with pride and my mind fills with memories. The journey hasn’t been a cake walk. Long working hours and ever demanding guests kept me on my toes, always

I firmly believe that hard work done with passion and right attitude brings about the success. It doesn’t matter which department you are in, which grade, which location. All that matters is how passionate you are about what you do. Also, another aspect which is vital to success is 'Team work'. Teamwork divides the task and multiplies the success. No one can succeed alone. Team work just doesn’t end in silo’s of department. It’s about going beyond your call of duty and extending help to another.

My association with Clarks is relatively new but the kind of warmth and support that I have got from the seniors, colleagues and staff fills me with gratitude. This talks volumes about the Top Management and the values imbibed in the group by them. I’m sure under the able guidance of our ED Mr. Apurv Kumar, I and my team would make his vision come true and make 1589 Hotels a known name in the budget segment.

When the going is tough , the tough gets going!!!!!

Mr. Amit Kapoor, General Manager,1589 Manor, Gurgaon.

Inspiration

Sharpening the Axe

So many employees in the organization complain of work pressure, unachievable targets, peer pressure, time management and loss of work life balance. Despite working hard, their performance keeps going down and impacting organization’s bottom line.

Who is to blame for poor performance of employees or business? Ask line managers; they blame it on HR for poor hiring. Ask HR; they blame it on line managers for poor management skills. Ask me, I would say, the Axe!!!! Let me tell you a small story…

Once upon a time, a very strong woodcutter asked for a job from a timber merchant, and he got it. The pay was good and so were the working conditions. For that reason, the woodcutter was determined to do his best. His boss gave him an axe and showed him the area where he was supposed to work. The first day, the woodcutter fell 18 trees. “Congratulations,” the boss said. “Carry on that way!”.

Very motivated with the boss’s words, the woodcutter tried harder the next day, but he could bring only 15 trees. The third day he tried even harder, but could bring 10 trees only. Day after day he was bringing less and less trees. “I must be losing my strength”, the woodcutter thought.

He went to the boss and apologized, saying that he could not understand what was going on. “When was the last time you sharpened your axe?” the boss asked. “Sharpen? I had no time to sharpen my axe. I have been very busy trying to cut more trees for you.”

Yes, the ‘Axe’ has a lot to contribute in the performance of a professional. This ‘Axe’ for better performance is an employee’s competencies, skills, and knowledge. Don’t wait for HR to take the call to sharpen your Axe. Ask yourself a question “Are you working hard without proportionate results?”. If the answer is yes, then probably, it is time to examine your ‘Axe’ and sharpen it. In highly competitive business environment, the gap between existing capabilities of employee and required capabilities to compete in the market place widens much faster. An individual who cannot bridge these gaps gets wiped off.

So what should you do?

Step 1: Finding Blunt Areas
Like the supervisor in the story, you need to have an evaluation mechanism that can find the skill and competencies gaps in yourself.

Step 2: Sharpening Your Axe

Well-designed training programs (which are focused on developing skills and competencies necessary for a specific job) can help you improve your performance significantly and relieve the work pressure.

So don’t waste time, and begin…

    Contact Details:- Ph: 0141-2550616-19, Fax:0141-2550013, E-mail: hrd@clarksamer.com, Website: www.hotelclarks.com

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Month of October 2009
Counter Point
(Book Review)

Title         : The Monk Who Sold His Ferrari
Author    : Robin.S.Sharma
Category: Self Improvement

 

This is a wonderful book written by Robin Sharma. It is a fable about fulfilling your dreams and reaching your destiny. The message in the book is very powerful and inspiring and gives you a step by step approach to living with greater courage, balance, and joy.

The Monk Who Sold His Ferrari tells the extraordinary story of Julian Mantle, a lawyer forced to confront the spiritual crisis of his out-of-balance life. Julian Mantle's life drastically changed after a major heart attack .Than he tried discovering the ancient culture in the Himalayas. He discovered powerful, wise and practical lessons. These odessies brought in a drastic change in his life. He not only looked divine and wise than before but his physical appearance also changed drastically. He now looked a better human being.

Once he discovered the ancient culture and thoughts from the sages he returned back to his country. There was a long conversation between Julian and John his friend. And Julian imparted all his knowledge to John teaching him how to develop joyful thoughts, follow our life's mission and calling, cultivate self-discipline and act courageously, value time as our most important commodity, nourish our relationships, and live fully one day at a time. He gave examples that prove one's willpower is important for fully actualised life.He taught the virtue of selflessness in serving others

This book is a wonderfully crafted fable giving us Julian's wisdom in a nutshell and the basic mantra to lead a happy and wonderful life.

Reviewed by : Abhineet Shukla

Hotel To Home
Whenever we host a formal meal-lunch or dinner -the proper sequence that ought to be conidered is as follows:

1)Appetizers:

Eg,
Blue cheese salad
Fresh lime water.
Fruit punch

2)Starters:


Eg,
a) Vegetarian:
Paneer sashlick
Haryali kabab
Masala cheese ball

b) Non-Vegetarian:
Fish finger
Mallai tikka
Mutton seekh kabab

4)Main Course

Eg,
Roasted chicken with red sauce
Grilled fish with lemon butter
Subj milini
Paneer butter masala
Tehari Pulao
Makkai palak


5)Desserts:

Eg:
Sticky date pudding
Caramelized apple tart
Cream brulee
Triple chocolate brownie
Phirni


3)Soup :


Eg,
a) Vegetarian:
Cream of tomato
Cream of mushroom
Vegetable clear soup

b) Non-Vegetarian:
Cream of chicken
Chicken consomme

 


Induction Programm of Industrial Trainees(Winter batch ) at Clarks

Feel the Future

We all have had our favourite subject in school or college.So do our PHE students of Clarks Centre of Excellence.Let us read their favourites:

“I like House keeping,because it is interesting to study about it and also because the faculty's teaching style is very accurate.”                                        -Jai Sharma

“My favourite subject is HR as i find it a very lucid subject to read and write.”                              -Pulkit Ghiya

“I am for Front Office because i get the knowledge regarding how to interact with various types of guest and how to help them as well as to inform them about the hotel.”                                                             -Suraj Karan

“F&B Production is the best subject as firstly its my hobby to cook and I even love cooking once in a while daily at home and so by this subject I learn the basic terminology of the different food items as well as learn to prepare them.”                                                -Tarun Dixit

“I like studying Marketing since I get to know about recent trends and concepts and can make a good career in the same due to my good personality and communication skills”.                               -Mukund Sharma

“I just love F&B Service because of the exposure we get in the banquets and cocktail parties.We also get to serve the emminent guest and VIP's that I really feel good”.                                                    -Shudhanshu Kaushal


Employee's during a discussion
        Contact Details:- Ph: 0141-2550616-19, Fax:0141-2550013, E-mail: hrd@clarksamer.com, Website: www.hotelclarks.com